Frequently Asked Questions


How can I get cookies?

1) Via pre-orders: pre-ordering opens every Sundays @ 8AM online. You will be able to place an order in advance for pickup on Saturday of that week. Pickup is from the specific pop up location. You can select any time between 8am-2pm.

 

What are your prices?

1 cookie - $6.50/Cookie

3 cookies - $18.00 ($6.00/Cookie)

6 cookies - $35.00 ($5.83/Cookie)

12 cookies - $64.00 ($5.33/cookie)

 

Why should I pre-order?

Pre-ordering is beneficial if you’d like to confirm your flavors and pay in advance. You do not have to wait in any lines at the store since your order will be ready at your selected pickup time. Please note Certain flavors may sell out online so if you’d like to lock in your order for the week, it’s definitely best to pre-order! 

 

Can I select any flavor?

Each week, 6 flavors will be available on the menu. The Classic 5 Flavors will remain the same and the one cookie flavor will rotate monthly based on high demand, classic favorites, new flavors and seasonal offerings.

 

How do I know the flavors for the week?

The menu is posted every Sunday morning at 7am PST on Instagram stories prior to pre-ordering. The 6 weekly flavors are also displayed on the homepage.

 

It says Pre-ordering: Temporarily Closed. When can I order?

Pre-orders open on the website every Sunday at 9AM and close Wednesdays at 7pm. If the orders are closed, you can still come by the pop up location to purchase limited quantity of cookies

 

Where can I pick up my order?

All orders are available for free pick up from the our pop up location.

 

Can I place a corporate or special event order?

Yes, please email GimmeSmoreCookies@gmail.com with any large order requests.

 

Are your cookies nut-free?

We offer nut-free flavors but bake in an area where nuts are used and therefore we do not recommend consuming if you have a serious allergy.

 

Do you ship cookies?

Currently, we do not offer shipping. Please check back for an update on resuming shipping!

 

How big are your cookies?

Each cookie  (4-5.5 ounces) depending on the flavor.

 

Do you offer gluten-free or vegan cookies?

Unfortunately, we do not offer gluten-free or vegan cookies.

 

How long will my cookies last?

Cookies are best enjoyed within the first 3-5 days. All Cookies are heat sealed in a FDA Cellophane bag.. Cookies stay fresh at room temp. for up to 3 days up to 5-7 days if stored in Refrigerator and can be frozen for up to 3 months.

 

Can I heat up my cookies?

Absolutely! We recommend 20-30 seconds in the microwave and if frozen, 30 seconds-1 minute or more until the desired texture is achieved.